Receptionist

Job Qualifications

Individuals qualified for this position will have completed high school and have at least 1 year experience in an office setting with multi-line phone systems. The Office Coordinator will assign duties including but not limited to the following:

• Maintain schedule hours and notify direct supervisor of any modification of those hours. 
• Answer incoming calls promptly with the standardized greeting "Thank you for calling Visinet, how can we help you?"
• Inform callers they may be transferred to voice mail if the individual is not available. 
• Ensure callers are getting transferred to the correct individual. 
• Utilize voice mail and handwritten message appropriately as requested. 
• Expedite the phone call to the correct person, limiting the amount of time the caller is engaged in conversation with the incorrect person. 
• Inform Visinet, Inc. staff if an individual is waiting for them in lobby. 
• Record time of arrival for clients and employees on the daily visitation center schedule, direct them to their assigned rooms. 
• Provide routine clean up of visitation center, lobby and toys as needed. 
• Participate in special clerical assignments and meet deadlines as assigned by the Office Coordinator, CEO/CFO or Director of Operations. 
• Maintain accurate filing as requested. 
• Open mail as directed by COO/CEO/CFO or Director of Operations. 
• Adhere to the strict confidentiality policies as indicated by the Employee Manual, as well as all of the other policies and procedures.  
• Maintain building security by allowing only authorized persons into the administrative areas.
• Assist in the development of new techniques and methods to improve efficiency and efficacy of operations. 
• Ensure the building is properly secure upon arrival and exit as needed. 
• Provide the appropriate paperwork for potential employees.
• Conduct daily Medicaid eligibility checks.
• Maintain the personnel files according to standardized format. 
• Complete filing as requested by the Office Coordinator. 
• Complete 8 hours of Mandt training
• Complete CPR training or recertification for CPR training.
• Assist in the completion of employee chart audits.
   

The average starting pay for this position is $10.00 hr.  Additional compensation may be applicable based upon educational and professional experience. Full-time employees are eligible for benefits as outlined in the Employee Manual.